Effective Date: June 3, 2026

At Fly Capture Drone Shows, accessible from https://www.flycapturedroneshows.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Fly Capture Drone Shows and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@flycapture.co.uk.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our premium aerial entertainment services to you.

• Personal Data: While using our website, filling out an enquiry/booking form, or joining our mailing list, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

  • Name and/or Business Name

  • Email address

  • Phone number

  • Event specific data (including event date, event type, location, and event requirements)

• Usage and Tracking Data: We automatically collect information about how our website is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the specific pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other tracking or diagnostic data.

2. How We Use Your Information

Fly Capture Drone Shows uses the collected data for various purposes:

• To process your enquiries, generate quotes, and design custom drone light shows.

• To coordinate flight planning, site assessments, and safety operations.

• To deliver promotional assets, including sending you our free Event Planning Guide or newsletters if you join our mailing list.

• To communicate with you regarding your booking via email or phone.

• To improve, personalize, and optimize our website experience.

• To monitor website traffic and detect, prevent, and address technical issues.

3. Advertising and Third-Party Tracking

We partner with digital marketing providers to run advertising campaigns and measure the effectiveness of our marketing.

• Google Ads & Remarketing: We use Google Ads to market our services. Google uses cookies, tracking pixels, and unique identifiers to serve targeted advertisements across the internet based on a user's past visits to our website.

• WhatConverts (Lead & Call Tracking): We use a third-party analytics platform called WhatConverts to trace how users find our website (e.g., via a specific Google Advertisement) and how they interact with us. WhatConverts may track and record:

  • Phone calls made to the tracking lines displayed on our website.

  • Web forms submitted through our landing pages.

  • Your IP address, geographical location, browser type, landing page, and referral source data.

  • Call Recordings: Please note that phone calls made to our tracking lines may be recorded for quality assurance, training, and accurate lead-tracking purposes.

Data collected by WhatConverts is utilized solely to help us measure our marketing ROI and respond effectively to customer inquiries.

4. Legal & Regulatory Disclosures

Safety is our top priority. Fly Capture Drone Shows is fully authorized by the UK Civil Aviation Authority (CAA) and maintains comprehensive flight insurance. We may disclose your data if required to do so by law or in response to valid requests by regulatory bodies or public authorities (such as the CAA, law enforcement, or aviation traffic controllers) to ensure airspace safety and compliance during risk assessments.

5. Cookies and Web Beacons

Like any commercial website, Fly Capture Drone Shows uses "cookies". These cookies store information including visitors' preferences and the specific pages on our website that a visitor accessed. The information is used to optimize user experience by customizing our web content based on visitors' browser types and traffic sources.

6. How to Opt-Out of Tracking

You can manage your privacy preferences and opt-out of online tracking via the following methods:

• Google Advertising: You can opt-out of Google's customized tracking or adjust your preferences by visiting the Google Ad Settings page.

• Network Advertising Initiative: You can opt out of broader third-party vendor tracking by visiting the Network Advertising Initiative opt-out page.

• Browser Settings: You can configure your internet browser to refuse all cookies or to indicate when a cookie is being transmitted.

7. Data Sharing and Retention

We do not sell, trade, or rent your personal identification information to outside parties. We only share information with trusted third-party service providers (such as our marketing agency, Google, and WhatConverts) strictly to assist us in operating our website, managing analytics, or servicing your bookings, under strict confidentiality agreements.

We retain your personal data only as long as necessary to fulfil contractual obligations, complete drone flight approvals, or comply with legal data retention structures.

8. Security of Data

The security of your data is important to us. While we strive to use commercially acceptable and secure electronic measures to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to maintain compliance with advertising networks and regional regulations. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the "Effective Date" at the top of this document.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us directly:

• By Email: info@flycapture.co.uk

• By Phone: 020 3051 6238

• Our Regional Bases: London & Lancashire, United Kingdom